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Frequently asked questions
How do I choose the right physical therapy product for home use?
Choosing the right product depends on your specific needs and goals. For post-workout recovery, tools like massage guns or vibration devices (e.g., Hyperphere Mini) are popular. If you’re recovering from an injury, it’s best to consult a physiotherapist who can recommend suitable equipment based on your condition.
Are your products suitable for beginners or home users?
Yes, most of our products are beginner-friendly and come with user manuals or video tutorials to help you get started safely and effectively at home.
Do I need a prescription or physiotherapist’s advice before buying therapy tools?
While many products can be used without a prescription, we recommend consulting a physiotherapist, especially if you’re recovering from an injury or have specific health concerns.
What is your return policy on physical therapy equipment?
We offer a 7-day return or exchange policy for unused products in original packaging. Please refer to our Returns & Refunds page for complete details.
Heilsa
No: 48/105, 1st Floor, Mohan Mansion, Kasturba Road, Bengaluru- 560001 support@heilsameditec.com +9113 203 570
Mon - Fri, 9:00am - 06:30pm
Saturday, 9:00am - 06:30pm
Sunday Closed














