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Heilsa India

Frequently Asked Questions

Orders

Below are some of are common questions about orders

Browse our collection, select your preferred product, choose the required size or variant, and click Add to Cart. Proceed to checkout, enter your shipping details, choose a payment method, and place your order.

Once your order is successfully placed, you'll receive an order confirmation email or SMS containing your order number and purchase details.

Orders can be modified or cancelled only before they are processed for shipment. Please contact our support team as soon as possible, and we'll do our best to assist you.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Most orders are processed within 1–2 business days. Once shipped, you'll receive a tracking link via email or SMS.

Delivery typically takes 3–7 business days depending on your location. Remote areas may require additional time.

We accept returns within 7 days of delivery for unused products in their original packaging. Refunds are processed after the returned item passes our quality inspection.

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